Beyond Clinical Skills: Patient-Centered Communication for Better Case Acceptance

Certificate of participation with 1 CME is available

In dentistry, clinical excellence alone is not enough. Even the most carefully crafted treatment plan can fail if patients don’t feel heard, understood, or confident in their dentist. The missing link is communication. This webinar, led by Dr. Salahudeen Aboobacker, will uncover how patient-centered communication can transform everyday dentistry. Through real-world examples and practical strategies, participants will discover how to actively listen, simplify complex explanations, and use empathy to guide patients without sounding sales-driven. The session will also cover objection handling and address concerns around time, cost, and fear in a supportive way. Attendees will walk away with actionable tools they can apply immediately in their daily practice to strengthen patient trust, improve case acceptance, and build long-term relationships that define successful dentistry.

Highlights :

- Understand why communication is the missing link in case acceptance.

- Build trust through active listening and patient-centered conversations.

- Simplify complex dental terms using clear language and relatable analogies.

- Demonstrate empathy without sounding sales-driven.

- Handle common objections with confidence (cost, time, fear, second opinions).

- Turn treatment discussions into long-term relationship-building opportunities.

- Apply practical tools immediately to grow their practice.

Date: 24/11/2025 |08:00 PM IST

Speaker(s)

Dr. Salahudeen Aboobacker MSc Aesthetics & Restorative Dentistry (University of Manchester)

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